What's Covered (For Life):

• Stones falling out due to setting failure
• Clasp breakage or malfunction
• Chain or link breakage
• Any manufacturing or craftsmanship defects

What's Not Covered:

• Accidental damage, improper care, or misuse
• Lost or stolen jewelry
• Normal plating fade (standard with all plated jewelry—we offer affordable refinishing)

How to File a Claim:
Email support@apoliane.com with your order number and clear photos of the defect. We'll process your free repair or replacement promptly.

Our Promise:
Unlike vague guarantees, we're specific about what we cover because we're confident in our craftsmanship. Your satisfaction is guaranteed.